FAQ

Here you can find answers to our frequently asked questions:

I just placed my order, when can I expect the delivery?

In the Netherlands orders take 1-3 days to arrive. For other destinations it takes some days longer, for full list of delivery times please see our Shipping Policy

Do you have a physical store so I can come pick up my order?

At current, we only sell on the online store, however, it is possible to agree on a pickup within Amsterdam city center (same day possible). To arrange your pick up, please get in touch with us via info@merilsjewellery.com or via the chat on our website.

My wrists are very small/large, do you have different sizes or how do I know if the bracelet fits my wrist?

All our bracelets come in the same size and are fully adjustable. They will fit all wrist sizes perfectly. All you need to do for adjusting is to gently squeeze the bracelet for the perfect fit. Squeeze from the ends towards the center for more oval shape and the sides for rounder shaper. Our bracelets are elegant yet sturdy and durable and the adjusting is very simple, you will see once you try it out :)

Is the bracelet wrapped in any bag or package?

Yes, all our bracelets come in a silky pouch bag making it easy and presentable to give as a gift.

I have a favorite quote I would like on a bracelet but do not see it in the collection, is it possible to have it custom made?

We are continuously creating more bracelets with new quotes. We would love to hear your favorite quote and see if we could make that happen for you. Creating a personalized bracelets can take up to a month, yet it might be that your quote is already in the making. Share your quote and wishes with us via info@merilsjewellery.com - we are happy to hear from you!